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CSO Support Point

08.09.2021
For over 15 years, STGM has been offering suggestions to CSOs regarding their various issues that they encounter in their daily work and providing remedies to them, upon their requests. The CSO Support Point provides information, opinions, and recommendations on many topics, such as project development, technical problems in the project applications, issues in the implementation process of projects, funds opportunities for CSOs and legislations and regulations.

You can find information about your inquires/issues in the database below by checking out subject headings or by typing keyword(s).

If information you have reached is not sufficient for you or if you need to have more opinions and advices, please reach out to STGM CSO Support Point by:

  • sending an e-mail to [email protected], or,
  • calling (+90) 312 442 4262 on Tuesday, Wednesday and Thursday between 13.30-17.30. Please remember to dial CSO Support Point in the menu of the switchboard.

The duration to meet requests usually varies depending on the content of the enquires. CSO Support Point experts work on enquires and as a general principle, reply to your requests in 2 working days. In cases where the request requires a wider and in-depth investigation and / or consultation process, the support point experts will return to you within 7 working days as a principle.

You can also check out STGM databases, publications of STGM, E-library and info-notes below for your enquiries and requests.

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Frequently Asked Questions

The Implementation period is a timeframe in which beneficiary has to implement all components, activities and to make payments of the project. Execution period means to a period of beneficiaries’ legal liability on the contract until the payment of the balance of final amount by the Contracting Authority (is EUD under the direct management modality) and in no event later than 18 months after the end of the implementation period (unless postponed in accordance with the Article 12.5 of the General Conditions).

The expenditures in relation with the project should be made within the implementation period. Namely, the beneficiary should not make expenditures neither prior to the start date of the implementation nor after the end date of the implementation.  The start and end dates of the implementation are indicated in Article 2 of the special conditions of the contract.

An exception for costs relating to final reports, please see Question 3 in the Financial Provisions chapter.

For more information, please check out the Companion

As stated in Article 9.5 of General Conditions, in case of change of address, bank account or auditor, the beneficiary should notify the Contracting Authority (is EUD under the direct management modality). Note that in relation to the change of auditor, the Contracting Authority may object to the new auditor, considering the auditor's independence or professional standard.

As stated in the Companion, the notifications on changes should be in written format. A confirmation letter from the Contracting Authority is not necessary to officialise a change of address, bank account, or auditor. The Contracting Authority may however oppose the Coordinator's choice for justified reasons notified to the Coordinator (where possible) within 30 days from the receipt of the letter of the Coordinator. 

Any amendment should be executed in writing to the Contracting Authority (is EUD under the direct management modality). A contract amendment should not be contrary to the principle of grant award decision or contrary to the equal treatment of applicants. Oral agreements for amendments are not considered as the legally binding procedure for all parties.  It’s advised to contact the Contracting Authority (is EUD under the direct management modality) prior to the amendment request to identify whether an addendum is needed.

As stated in the General Conditions of the contract, an amendment request regarding the contract, including annexes, can be made only during the contract’s implementation period. 

For more information, please check out the Companion

As stated in the General Conditions of the contract, the beneficiary should submit the amendment request in written format as soon as the need for amendment is identified and prior to any intended changes taking effect for unilateral amendments. For amendments by addendum, the beneficiary should inform the EUD 30 days before the date on which amendment should enter into force. Note that the contracts cannot be amended after end of the implementation period.

An amendment request by addendum should be duly substantiated and should include all necessary information for the EUD for taking an informed decision on the request. 

The necessary information for amendment request should in particular covers;

  • The reasons and its justifications of the amendment
  • The detailed information regarding the impact of the amendment on the implementation and budget of the project/action. (i.e. and most notably on the activities and budget of the action).

It’s advised to prepare following documents for an addendum request;

  • The letter of addendum request which gives justifications for the proposed amendment. It’s recommended that the letter is signed and stamped,
  • Description of Action (DoA) that indicates modifications regarding proposed amendments in the form of track changes (including Logical Framework Matrix),
  • Concept Note (as a part of the contract) that indicates changes in proposed amendment in track changes format. Even if it does not contain information in relation with changes, it’s still advised to submit,
  • Revised budget of the contract/project in line with proposed changes,
  • “Other Source of Funding” (as a part of the contract) sheet is also recommended to be submitted with the request*

Note that hardcopy and soft versions (soft copies to be sent via e-mail) of above-mentioned documentation are recommended to submit to EUD.**

The amendment to the contract by addendum must be signed by the same parties who signed the initial contract, i.e. the coordinator and the contracting authority. An addendum enters into force following signatures of two parties.

Besides, in case of a further clarification request by the EUD, note that additional supporting documents regarding the amendment request should be submitted.

*This does not exist in Companion 10.0 at http://ec.europa.eu/europeaid/companion/document.do?nodeNumber=19.2.9.  The mentioned documentation requests have been observed by STGM in the course of EUD’s practices. 

** This does not exist in Companion 10.0 at http://ec.europa.eu/europeaid/companion/document.do?nodeNumber=19.2.9.  The mentioned documentation requests have been observed by STGM in the course of EUD’s practices. 

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